Question 1

What COVID-19 precautions are you taking?

Accepted Answer

Thank you for your, and our, safety and health concerns. We have masks and gloves for anyone who may want PPE that did not bring it on the day of your excursion. We have additional anti bacterial hand gel on site. We provide all necessary equipment for each individual. All of our equipment is washed down each day so that when you arrive you always have clean gear for personal use. We take your health and safety seriously.

Question 2

There are many air charters that go to the same locations you feature why go with Ursus Alaska ?

Accepted Answer

The air charters’ main focus are safe flying. They employ seasonal guides with varied experience at the locations we feature. Simply stated you are paying for our guiding experience. We put the energy and commitment needed into every trip to make it memorable. Experience is everything and we have that working for you. Our trips are not like anyone elses.

Question 3

We are staying in Anchorage can we make a day trip to your location?

Accepted Answer

The short answer is yes, however, count on a 2½ to 3 ½ hour drive each direction pending summer traffic to the floatplane lake. It does make for a long day if you plan to come down from Anchorage and return after your fly in adventure. One of the advantages is that you save hundreds of dollars per person on selected excursions. We suggest you spend the night at a local B&B or lodge and can assist on setting that up.

Question 4

What is your cancelation policy?

Accepted Answer

We will work with you as best we can to accomidate unforseen circumstances. Please call so that we can try to come up with a solution for any unexpected cancellations. As a policy a 50% non-refundable deposit is required upon booking to confirm dates. Deposits are non-refundable. Balance is due 30 days prior to trip date. It is highly advised that you secure travel insurance to prevent loss in case you must cancel. In the event we must cancel due to weather, you will be rescheduled or will receive a full refund.

Question 5

Do we get to do a glacier flight on the the fly-in?

Accepted Answer

Yes! Occasionally weather prevents us from flying over the glaciers but when that is the case we often look for bears and moose. With Ursus Alaska everyone gets a window seat! You will find that is not the case with some air charters because of the configuration of the airplanes. We book your group accordingly so we can acommodate this highlight of your trip.

Question 6

What do I/we need to bring on the fly-in?

Accepted Answer

Fishing Licenses (if fishing) are available online or at location if you arrive 45 minutes before departure. Lunch & Drinks (you may pack a small cooler) Rain Gear & Extra Clothing Sunglasses / Eye Protection Camera (don’t forget to charge batteries and have room on your digital card for photos) Prescription medication if needed We provide Hip boots and have extra rain jackets on hand. We have binoculars for wildlife viewing. We encourage you to bring a personal set to enjoy the rest of your Alaska adventure. You may also bring your own waders if preferred.

Question 7

Do you have a salmon bake or BBQ on every trip?

Accepted Answer

We started the tradition of boat BBQ’s at many locations. If you catch fish on one of our trips we are always happy to pull out the grill! We can make a point of leaving time for a fabulous lunch break.

Question 8

Can kids go? If so what is the age limit?

Accepted Answer

Remember we are a father and son business! Of course kids can come on our adventures. We have no age limit. If you are comfortable bringing your child (children) along we welcome them to experience Alaska. We have to charge for every passenger regardless of age due to insurance requirements.

Question 9

Is fishing equipment provided?

Accepted Answer

We provide all necessary spin fishing equipment. If you plan on fly fishing please give us advance notice. We always recommend you bring your own fly fishing gear and fly boxes, but with notice we can outfit you. We do have the flies you will need. We provide hip boots and have extra rain jackets on hand. You may also bring your own waders if preferred. We bring binoculars on our wildlife tours just ask and we will have a set for your fishing excursion.

Question 10

How long is the trip?

Accepted Answer

Typically our trips are half day excursions that last between 5 ½ hours to 6 ½ hours. Our Custom Tours are typically 8-9 hours

Question 11

Where do we meet?

Accepted Answer

We will give you directions to the float plane headquarters located in Soldotna. We work with several air charters so pending the size of your party we will give you the location when you book with us. Please be certain to arrive 30 minutes prior to departure to check in. Plan on arriving 45 minutes prior to departure if you need to purchase a fishing license.

Question 12

Can I bring my own fishing gear?

Accepted Answer

Of course you can! Please do, so long as your gear breaks down either in 2 or more pieces for fishing rods. We are always excited to see new lures and flies and test them on our waters!

Question 13

Are fishing licenses provided?

Accepted Answer

Fishing licenses are NOT included in the trip cost. All anglers over 15 years of age need a fishing license. Licenses are available for purchase on location if you arrive 45 minutes prior to departure or online at https://www.adfg.alaska.gov/index.cfm?adfg=license.main You can also purchase licenses at a variety of local stores.

Question 14

What payments do you accept?

Accepted Answer

We accept all major credit cards, cash and checks. Out of area checks must arrive 30 days prior to departure. We require a credit card to hold reservation if paying with cash on arrival. Cancellation Policy A 50% non-refundable deposit is required upon booking to confirm dates. Deposits are non-refundable. Balance is due 30 days prior to trip date. It is highly advised that you secure travel insurance to prevent loss in case you must cancel. In the event we must cancel due to weather, you will be rescheduled or will receive a full refund.

Question 15

How many people do we need to book a reservation?

Accepted Answer

We have no minimum or maximum limits on group size. Please reach out to us if your group is larger then 8 persons so we can make sure we schedule you accordingly.

Question 16

What do we do if the weather conditions prevent us from flying?

Accepted Answer

Great question! We deal with this situation a few times every summer. Safety is our number one priority always. If the flying conditions are not safe we do not fly. In the event we must cancel due to weather, you will be rescheduled if possible or will receive a full refund. Please note we do not cancel flights because of rain. You must check-in with us the day of your trip and we will make any weather cancelation determinations in real time with you present.